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Virtual Assistant (VA)

VA is one of the four services we offer to our Small-to-Medium Enterprise (SME) clients. The other three being Consultant Support (CS), Back Office Support (BO), and Kaya Office of the Future (KOF). This wide scope of offerings allows us to address the needs of an entrepreneur all the way to a medium size business.

Any task that can be digitized can potentially be performed by a VA, depending on his or her skill set and client requirement. The VA is physically located in our South Asia office and it is this flexibility of time and space that allows us to offer VA services at a lower cost. A VA associate makes use of internet, phone (VoIP), and fax to perform all the tasks. For some clients the associate logs into their computers and/or servers to process the task using remote log-in tools such as LogMeIn.com or GoToMyPC.com. Kaya VA monthly plans are as follows:

Kaya VA Plans Pay As You Go Basic Bronze Silver Gold
Hours/Month* 0 20 40 80 160
* Actual hours will be slightly higher since each month on average constitutes 4.33 weeks

A VA normally has a bachelor's degree and provides general purpose support, whether you require order processing, add posting, data entry, creating forms, website content updating, etc. For more technical skill set requirement please review our CS offering.

Most of our VAs are assigned to small businesses on a monthly plan basis. This gives the client access to multiple skills through their VA. For your occasional more specialized tasks, your assigned VA can get those done by pulling on the other resources available within Kaya Systems. Please refer to the SME Service Model for a pictorial view.

Summary of Terms & Conditions

  • We offer a two (2) weeks DISCOUNTED Trial at $4/hour for all our virtual assistant MONTHLY service plans. The trial is available to you within the first two (2) weeks of your inquiry.
  • You can upgrade or downgrade the plan with a 24 hour notice.
  • Kaya Systems office hours are from Monday through Friday 8:00 AM - 5:00 PM (ET) for our North American customers; 8:00 AM - 6:00 PM (CET) for our European customers; and 1:00 PM to 11:00 PM AEST for our Australian/NZ clients. If you have a special need that require us to work over the weekend; we can arrange that as well, all you have to do is give us a 24 hour notice.
  • Kaya associates mostly have a Bachelors degree with a good grasp of MS Office tools and are web savvy.

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