virtual assistant, virtual assistance, virtual assistant services

Virtual Assistant Services

Any task that can be digitized can potentially be performed by a Virtual Assistant (VA). We offer specialized Virtual Assistant Services that help our clients not only to reduce their operational costs but to grow their businesses in a cost-effective fashion. Being in this business for over four years and have doubled our revenue almost every year, we have developed specialized business processes that add significant value to client businesses on deployment. Please learn about our Back Office Support and My Kaya Office solutions for more details. Our VA team is physically located in our South Asian office but they work with our clients as in real-time environment .  

virtual assistant, virtual assistance, virtual assistant services Virtual Assistant Services

 

Basic-level Support

  • Data Entry / Data Mining
  • Billing & Invoicing
  • Online Meeting Support
  • Presentations (PPTs)
  • Web Content Management
  • Order Processing
  • Email and Chat Support
  • Survey Coordination
  • Ads Posting
  • Calendar Management
  • Email Marketing
  • Transcription
  • Lead Generation
  • Document Formatting
  • Real Estate Support
  • Travel Arrangements
  • AutoFill/pdf Forms
  • Database Management
  • Online Shopping

Advance-level Support

  • Application Development & Maintenance (ADM)
  • Website Design & Development
  • CRM Implementation
  • Market Research
  • Internet Marketing Strategy
  • Social Media Marketing (SMM)
  • Search Engine Optimization (SEO)
  • Online Reputation Management (ORM)
  • Multimedia/Flash Animations
  • Graphic Designing
  • Corporate Identity
  • Brochure Design
  • Financial Research
  • Financial Analysis & Reporting
  • Data Analysis
  • Bookkeeping
  • Flow Charting
  • Project Management
 
  Basic-level Support    ( $/hr ) Advance-level Support      ( $/hr )
Project-based Support Contact Us Contact Us
40 hrs / week (Full-time Support) 7 10
20 hrs / week (Half-time Support) 8 11
10 hrs / week  9 12

Summary of Terms & Conditions

  • You can upgrade or downgrade the plan with a 24 hour notice.
  • Kaya Systems office hours are from Monday through Friday 8:00 AM - 5:00 PM (ET) for our North American customers; 8:00 AM - 6:00 PM (CET) for our European customers; and 1:00 PM to 11:00 PM AEST for our Australian/NZ clients. If you have a special need that require us to work over the weekend; we can arrange that as well, all you have to do is give us a 24 hour notice.
  • Kaya associates mostly have a Bachelors degree with a good grasp of MS Office tools and are web savvy.
  • Monthly plan hours must be consumed with the given time period. Any remaining hours will be lost.
  • Hours consumed in addition to the monthly plan hours will be charged at the plan rate.
  • For all monthly plans, we bill on a bi-monthly basis after the services have been rendered. All invoices are due upon receipt.
 

 

Basic and Advance Levels of Support

We offer Virtual Assistant Services at two levels: basic and advanced. The difference between the two is the level of expertise. A Basic-level Support associate normally has a bachelor's degree and is not a specialist in any particular area. The associate provides general purpose support, whether you require ad posting, data entry, creating forms, content updating, etc. An Advance-level Support associate is a specialist who has an ACCA (accounting), MBA, or a Computer Science degree.